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When I enter a stock name into the Deal tab, it opens in a new window and I can't get a price?


If you are using Internet Explorer and have the Security Settings set to high this will cause any stock code (epic code) entered into the deal tab to open in a new window.  This new window will 'stick' and you will not be able to progress any further.

We have found that the steps below can resolve the issue

Internet Explorer 8

  • Go to the ‘Tools' menu in Internet ExplorerSelect ‘Internet Options'
  • In the new window go to the ‘Privacy' tab
  • Now select ‘Sites'
  • In the window that opens type in the text box ‘'
  • Select ‘Allow' then ‘OK'
  • Now select ‘OK' in the ‘Internet Options' window to close this down

 Please ensure you restart your browser once you have completed the above steps

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