When I enter a stock name into the Deal tab, it opens in a new window and I can't get a price?
If you are using Internet Explorer and have the Security Settings set to high this will cause any stock code (epic code) entered into the deal tab to open in a new window. This new window will 'stick' and you will not be able to progress any further.
We have found that the steps below can resolve the issue
Internet Explorer 8
- Go to the ‘Tools' menu in Internet ExplorerSelect ‘Internet Options'
- In the new window go to the ‘Privacy' tab
- Now select ‘Sites'
- In the window that opens type in the text box ‘barclays.co.uk'
- Select ‘Allow' then ‘OK'
- Now select ‘OK' in the ‘Internet Options' window to close this down
Please ensure you restart your browser once you have completed the above steps