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Question

How do I send a secure instruction?

Answer

In order to send us a secure instruction you would first of all need to log-in to the website with your User ID and password.  Because you have logged-in any instruction you send us, via the 'Contact Us' option in the top right hand corner, is secure.

Please note if you do not log in, any instructions you send us are not classed as secure and so we will not be able to carry out account specific requests/queries.

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