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Question

How do I withdraw cash from my MarketMaster® or Investment ISA?

Answer

The quickest way to withdraw cash is to login to your account and follow the steps below:

Click the 'Portfolio & Deal' tab
Under PORTFOLIO MANAGEMENT, Select 'Cash manager'
Then click 'Withdraw funds'
In the pop-up box that appears, enter the amount you want to withdraw and your preferred payment method
Click ‘Continue' to proceed

We must already hold details of your nominated bank account if you want to withdraw funds by BACS or CHAPS. BACS payments are free of charge and will usually arrive in your account within three to five business days. We charge £25 for a same day CHAPS payment.
You can also request cash withdrawals by calling our

Client Service team on 0800 279 6551 / 0141 352 3909 or you can write to us.

Please be aware If you do not hold any stock and wish to withdraw all available funds from your Investment ISA then we will withhold £100 to cover fees.

 

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