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Question

Why did I not receive my funds into my account on the date they settled?

Answer

When you sell shares, you are given the option to have the proceeds withdrawn on the settlement date.

If you select this option, your cash will be withdrawn by BACS, which takes 3-5 working days.

Alternatively, you can request a CHAPS (smae day) or cheque withdrawal on the settlement date, by logging into the ‘Cash Manager' section online.

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