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Question

Why can't I withdraw the cash balance from my MarketMaster/ISA?

Answer

You may be unable to withdraw the cash balance if we have recently received any funds from you, this may be a shortfall direct debit, a debit card payment or a cheque payment in.  These will take 5 business days to be classed as 'cleared' funds therefore you will not be able to withdraw these monies until then. 

Sale proceeds will automatically settle to your portfolio on the settlement date allowing you then to withdraw (providing you have no 'uncleared' receipts).

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